Privacy Policy

Introduction

The collection and processing of all personal data are carried out in compliance with Law No. 78-17 “Informatique, Files et Libertés” of January 6, 1978 and the General Data Protection Regulations – GDPR (EU Regulation 2016 /679).

The notion of “Personal Data” means any information relating to an identified or identifiable natural person, directly (e.g. surname, first name) or indirectly (e.g.: an identifier such as the customer number, a telephone number, specific to his physical identity, etc.), based on a single piece of data or cross-referenced data.

Commitment to the protection of personal data

Terra Matters consulting undertakes that the personal data collected in the course of its activity will be processed in accordance with the regulations in force.

This policy is intended to describe :

1. The types of personal data that Terra Matters consulting may use,
2. Data sources,
3. The purposes of the processing carried out as well as its legal basis,
4. The possible recipients of the personal data,
5. The retention period of personal data,
6. The rights attached to personal data.

Types of personal data

The data likely to be collected are :

• Civility
• Last name
• First name
• E-mail address (personal or professional)
• Phone
• Financial data (in the case of payment for services offered on the site)
• Messages possibly left by the user on the site

In addition, other data may be requested :

• Company Name
• Field
• Position held

Data sources

Data may be collected in the following contexts :

• Access and use of the Terra Matters consulting site
• Contact by email or via the contact form available on the site
• Survey or satisfaction survey
• Subscription to a newsletter
• Booking an event

Purpose of processing

Terra Matters consulting undertakes to collect data only for specific, explicit and legitimate purposes and to process it in accordance with the objectives set out below :

• respond to the contact request sent by the user (via email or contact form)
• respond to a requested interaction (e.g. satisfaction survey, registration for an event, subscription to a newsletter).

Information of a more contextual nature (company, sector) is intended to provide a more targeted response to demand and to better identify market trends.

Data recipient

The data collected is intended for the use of Terra Matters consulting stated above. However, data may possibly be shared with third-party companies (residing exclusively in the European Union) in the following cases :

• when the user subscribes to a partner event of Terra Matters consulting requiring the transfer of information concerning him ;
• when the user uses payment services: for the implementation of these services, Terra Matters consulting is in contact with third-party banking and financial companies with which the publisher has entered into contracts.

Duration of the conversation

Terra Matters consulting keeps the data collected for 3 years. At the end of this period, Terra Matters consulting may extend the retention period provided that this choice is justified. However, once the user exercises his right of opposition, his data will no longer be used.

Right of access and rectification

In accordance with the regulations, users have the right to access, rectify, delete, limit processing and portability of data concerning them.

In application of the regulations relating to personal data, users have the following rights :

• The right of access : they can exercise their right of access, to know the personal data concerning them, by writing to the email address mentioned below. In this case, before the implementation of this right, Terra Matters Consulting may request proof of the user’s identity in order to verify its accuracy ;
• The right of rectification: if the personal data held by Terra Matters consulting is inaccurate, they can request that the information be updated ;
• The right to delete data: users can request the deletion of their personal data, in accordance with applicable data protection laws ;
• The right to limit processing: users can ask Terra Matters consulting to limit the processing of personal data in accordance with the assumptions provided by the GDPR ;
• The right to object to the processing of data: users can object to their data being processed in accordance with the conditions provided for by the GDPR ;
• The right to portability: they can claim that Terra Matters consulting gives them the personal data they have provided to transmit them to another company.

These rights are exercised by sending an email or letter to the headquarters of Terra Matters consulting :

• By mail : info@terra-matters.com
• By post : Terra Matters consulting, 30 rue Adrien Damalix, 94410 Saint Maurice.

All requests must necessarily be accompanied by valid proof of identity.

Since law n°2016-1321 of October 7, 2016, people who wish to do so have the possibility of choosing the processing of their data after their death. For more information, consult the CNIL website : https://www.cnil.fr

If the user is unable to exercise his rights using the procedure described above and he considers that the processing of his data constitutes a violation of the regulations, he can file a complaint directly with the National Commission for the Computing and Liberties (CNIL), either via the form on the website www.cnil.fr, or by mail addressed to the Data Protection Officer (DPO) at the postal address available on the website www.cnil.fr .

We recommend in all cases to contact us before filing any complaint with the CNIL, in order to study together the best responses to the problem raised.

Cookie management policy

The Terra Matters Consulting website uses “cookies”. The information collected is intended to understand the frequentation of the site, to adapt its functionalities, to improve its ergonomics and more generally to reinforce the quality of the service offered by the site.

The cookies that are installed on the user’s equipment make it possible to provide services (e.g. language cookies), to produce statistics (e.g. site performance, number of visits, date and time of consultation), or even improve the quality and ergonomics of the site (eg: most read pages, type and number of downloads, Internet user path).

Our site contains sharing links to other sites. When activating these links, a third-party cookie is installed. Not having the possibility of verifying the content of the sites concerned, Terra Matters consulting will not assume any responsibility for this fact.

Cookies are subject to the prior agreement of the Internet user (it being specified that continuing to browse the website constitutes acceptance). The user can :

• Oppose the saving of cookies on their equipment (computer, mobile, tablet) by configuring their browser software ;
• Delete the cookies installed on his computer ;
• Oppose the registration of new cookies ;
• Receive a notification before the installation of a cookie by configuring its navigation tool.

The lifespan of these cookies is thirteen (13) months. For more information on the use, management and deletion of cookies, for any type of browser, we invite you to consult the following link : https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser